🔑 Keyshive - Frequently Asked Questions

Frequently Asked Questions

Quick answers to common questions about Keyshive services

Q: How quickly will I receive my license key?
A: License keys are delivered instantly via email, typically within 2-5 minutes of completed payment. Please check your spam folder if you don't see the email in your inbox.
Q: Are your Microsoft licenses genuine and legal?
A: Yes, absolutely. All our licenses are 100% genuine and sourced from authorized Microsoft distributors. We are a Microsoft Certified Partner and guarantee authenticity.
Q: Can I use the license on multiple computers?
A: Most licenses are for single-device use only. However, some products like Office 365 allow installation on multiple devices. Check the product description for specific details.
Q: What if my license key doesn't work?
A: If your key doesn't work, contact us immediately at . We provide full technical support and will either help you activate it or provide a replacement key.
Q: Do you offer refunds?
A: Yes, we offer a 30-day money-back guarantee. If you're not completely satisfied with your purchase, contact us for a full refund.
Q: Is technical support included?
A: Yes, we provide free 24/7 technical support for all customers. Our team can help with installation, activation, and troubleshooting.
Q: How do I download the software?
A: Download links are included in your email, or you can download directly from Microsoft's official website using your license key for activation.
Q: Are there volume discounts for businesses?
A: Yes, we offer special pricing for bulk purchases and educational institutions. Contact us at for volume discount information.
Q: Is my payment information secure?
A: Absolutely. We use industry-standard SSL encryption and secure payment processors to protect all customer information and transactions.
Q: Can I transfer my license to a new computer?
A: Yes, most licenses can be transferred to a new computer. You'll need to deactivate the license on the old computer first, then activate it on the new one.

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